01
Removals to
Storage
Moving can be an overwhelming experience, especially if it is unexpected and you have to handle it by yourself. That was the case for Jenna, who had to move without any assistance and was feeling incredibly stressed about the process. Fortunately, Jenna found RMV, a company that specializes in removals and storage, and was recommended to them. RMV prides itself on being super friendly and providing excellent service to all their clients. From the first contact with Jenna, they made sure to put her at ease and address all her concerns.
The first step for RMV was to conduct a video assessment of Jenna's property to estimate the size of the job. This allowed them to gather all the necessary information and provide a competitive quote for the removal to storage, including the return journey. RMV also offered other services such as furniture dismantling and assembly on return. They made sure to provide a straightforward booking procedure, which Jenna found simple and easy to use. She was able to book straight away, and RMV fulfilled all her demands even before the job started.
One of the best things about working with RMV was their ability to solve all of Jenna's requests and doubts regarding the removal and storage process before the job even began. With their 15 years of experience in the sector, they were well-equipped to answer all of Jenna's questions and put her mind at ease. RMV has faced all sorts of situations in the past, from how to pack crockery to where to park the van when loading at the customer's property. Jenna was impressed with how promptly they were able to answer all her questions and make her feel more comfortable about the move.
On the day of the move, RMV arrived at Jenna's property and introduced themselves. They then conducted a walkthrough with Jenna and assessed everything that needed to be moved to storage. RMV began by dismantling all the furniture, carefully wrapping it, and starting to load everything into the containers. If packing was required, they did this before the removal itself, bringing all the necessary packing materials and labeling each box with the room of origin and content. Once everything was loaded, RMV brought it all to their warehouse, where they stored the containers in a dry and secure environment.
Overall, Jenna was extremely satisfied with the service she received from RMV. They provided excellent customer service, competitive pricing, and made the entire removal and storage process stress-free. RMV's experience and expertise in the sector allowed them to answer all of Jenna's questions and concerns, making her feel comfortable with the process. RMV's thorough approach to the move ensured that everything was handled with care and precision, making the move to storage a succes
02
The
Customer
At RMV, we understand that moving can be a daunting experience, especially if it's your first time. That's why we make it a priority to solve all customer requests and doubts before the job even starts.
Our 15 years of experience in the industry have taught us to anticipate any question that a customer might have and to provide prompt and accurate answers.
We understand that every customer's needs are unique, and we strive to provide a personalized service that addresses their specific concerns. From how to pack fragile items like crockery to where to park the van when loading at the customer's property, we are ready to answer any questions that our customers may have.
Our team of experts has faced all sorts of situations in the past, and we have learned from each experience.
We use this knowledge to provide our customers with the best possible advice and guidance, making their moving experience as smooth and stress-free as possible.
We believe that communication is key, and we make it a priority to keep our customers informed throughout the moving process. We are always available to answer any questions or concerns that our customers may have, and we go above and beyond to ensure that they feel comfortable and confident in our services.
In conclusion, all these years of experience accumulated in the industry have helped us to become experts in our field. We are confident in our ability to provide our customers with the best possible service, and we make it a priority to address any concerns or questions that they may have.
03
The
Process
At RMV, we pride ourselves on providing a professional and efficient moving and storage service. Our process begins with a friendly introduction to our team when we arrive at the customer's property. We believe in building a rapport with our customers, so they feel comfortable with us handling their belongings.
After the introduction, we conduct a walk-through of the property with the customer to assess everything that needs to be moved to storage. We take note of any special requirements or instructions and ensure that the customer is aware of the process every step of the way.
Next, we start with dismantling all the furniture, carefully wrapping it to prevent any damage during the move. We take the same care with all the other items to be moved, ensuring that everything is securely packed and protected.
If the customer requires packing services, we provide all the necessary packing materials and pack everything into boxes, labeling each box with its room of origin and contents. Our team takes great care to pack items safely and securely to minimize the risk of damage during transportation.
Once everything is packed and ready to go, we load it onto our vehicles, taking care to ensure that everything is secure and stable for transport. We then take everything to our warehouse, where we store the containers in a dry and secure environment. Our warehouse is equipped with state-of-the-art security systems to ensure that our customers' belongings are safe and protected at all times.
At RMV, we understand that our customers' time is valuable, and we strive to make our service as efficient and hassle-free as possible. We pride ourselves on our attention to detail, and our experienced team takes great care to ensure that every aspect of the moving and storage process is carried out with the utmost care and professionalism.
In conclusion, at RMV, we have a simple but effective process that ensures that our customers' moving and storage needs are met with the highest level of professionalism and care. We believe in providing a personalized service that caters to each customer's unique needs and requirements.
04
Storage
highlights
RMV's unique approach to removal to storage is that we bring the storage containers directly to the client's property, saving time and money for the customer. Many other removal and storage companies require the customer to transport their belongings to a separate storage facility, but with RMV, we handle the entire process from start to finish.
When we arrive at the client's property, we introduce ourselves and assess everything that needs to be moved to storage. We then deliver the storage containers to the client's door and begin with the process of loading. Our experienced team will carefully wrap and pack all furniture and belongings, ensuring that everything is secure for transportation to the storage facility.
The benefit of having the containers delivered to the client's property is that it gives the customer the opportunity to see the entire loading process, from start to finish. This provides peace of mind and reassurance that their belongings are being handled with care and professionalism
Once everything is loaded and secure, we transport the containers to our secure and dry warehouse. Because we only need to unload the goods at this point, the return journey is cheaper, saving the customer money on their overall removal and storage costs.
Our approach to removal to storage is a popular choice for customers who want a stress-free, cost-effective solution to their storage needs. We take care of everything, from the initial assessment to the delivery of the containers, ensuring that our customers are satisfied with every step of the process.
In addition to our container delivery service, we also offer a range of other services to make the removal and storage process as easy as possible for our customers. These services include furniture dismantling and assembly on return, packing materials and packing services, and flexible storage options to meet any storage needs.
Overall, RMV's approach to removal to storage is designed to save our customers time, money, and stress. By bringing the storage containers directly to the client's property, we provide a convenient and efficient service that is unmatched by other removal and storage companies.
05
Review &
Feedback
The amazing review left by the customer about RMV on Google highlights the exceptional service provided by the company. The customer expresses her gratitude towards RMV for being efficient, super friendly, and quick. She also appreciates the company for keeping all their belongings in storage for a reasonable price. The review goes on to mention how the delivery of their items to the new place was also quick, friendly, and efficient.
The customer feels relieved to have found a company that she can rely on durin such a stressful time. The customer would highly recommend RMV to anyone in need of removal or storage services.
The review is a testament to the quality of service provided by RMV. It reflects the company's commitment to customer satisfaction and going above and beyond to provide the best possible experience.
The team at RMV understands that moving can be a stressful experience, and they strive to make it as seamless and stress-free as possible for their clients. The customer's positive experience and recommendation speak volumes about the company's professionalism, expertise, and dedication to their craft.
Overall, the review left by the customer is a shining example of the outstanding service provided by RMV. It is a great reminder of the importance of treating customers with the utmost care and respect.
The team at RMV should be proud of the work they do and the impact they have on their clients' lives.
Their commitment to excellence is reflected in the many positive reviews they have received and the loyal customer base they have built over the years.
