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FAQs Storage Services

  • Where is your storage site located?

    35a Marsh Way, Rainham RM13 8UH

  • What is the size of each container?

    Each container is 155cm (5 feet) wide x 215cm (7 feet) deep x 245cm (8 feet) tall. This is 3.3 sq metres (35 square feet) and 8 cubic metres (280 cubic feet).

  • Is it possible to fit large pieces of furniture inside?

    Yes, it is very unlikely that an item of furniture will not fit.

  • Do I need to come to the storage premises if I’ve booked a removal and storage combined?

    No. We can take your items and place them in storage without you being there. You can sign all the relevant documents online.

  • Can I deliver or pick up my items myself, with my own vehicle?

    Yes, you can pick up or drop off belongings free of charge.

  • Is the storage site safe and secure?

    Yes, they are fully alarmed with CCTV. The premises are protected by security fencing and gates as well as the required safety measures.

  • Is it possible to access my belongings once they are in storage?

    Yes, as long as we are notified 1 working day before. There is an additional fee of £5 (VAT incl.)

  • Are there any restrictions on what I can store?

    Yes, there are a few exceptions, please refer to our terms and conditions

  • When I want to remove my belongings from storage permanently do I need to give you advance notice?

    Yes, please give us at least 1 working day notice.

  • Are my items insured?

    Yes. Each container has insurance for a total value of £1000. You can also purchase extra insurance if your items are worth more.

  • Do I need a padlock?

    No. Each container has is own self-locking system.

  • Extra info:

    Customers must fill out a detailed inventory list (provided by us at the time of the booking) and give it to our team when they come to collect their items.

  • Things to consider:

    At Rmv we pride ourselves in providing a competitive price to everyone. Please consider before booking storage with us that our facilities are designed for long term storage or with minimal to no access. A fee is always applied for handling of containers, and we require 5 working days notice for retrieval.